Qs. Why am I not receiving responses to my messages or queries?

Ans. We will try to get back to you if you have appropriately messaged us and used your valid official (organization) email address and valid phone number. Please note that as part of our Buyer and Seller Protection programs, we are NOT likely to respond to your message, if you have used an invalid phone number or an ineligible email address like public email (e.g. Gmail, Live, Outlook, Yahoo etc.) or a non-organization email.

For your Sell request, we will try to get back to you if our review finds that your domain is eligible as a premium domain on our marketplace at this point of time.

For your Buy request, we are NOT likely to get back to you if your price offer for our premium domain is unreasonable (e.g. too low). 

 

Qs. How can I verify the Domains on this marketplace platform?

Ans. Once you see a domain (e.g. abc.com) on our Platform, copy the domain name and paste in a new browser (e.g. Chrome, Edge, Firefox) adding “www” (e.g. www.abc.com).

Press go and check whether the URL directly takes you to a product page on our Platform. 

If that domain doesn’t lead to a page on our Platform, please notify us through the Contact page.

 

Qs. How long does a domain transfer take?

Ans. Less than 10 business days for most domains. On most occasions, it will be earlier. 

If the domain has been registered or transferred within 60 days, then additional 60 days are needed to complete the transfer as per international domain registration policy.

 

Qs. In which currencies do you receive payment?

Ans. US Dollar and Bangladeshi Taka depending on your location. 

 

Qs. How can I see domain prices in BDT Taka or USD Dollar?

Ans. On our website, you will see two floating buttons (black, blue) that mention “USD $” and “BDT t’. Click “BDT t” to see domain prices in BDT Taka or “USD $” to see domain prices in USD Dollar. IF THE FLOATING BUTTON IS NOT SHOWN, THEN IT MEANS THAT AT THIS MOMENT ALL DOMAINS ON OUR PLATFORM REQUIRE YOU TO REQUEST QUOTE TO GET THE UPDATED PRICE.

 

Qs. After receiving the domain ownership do I need to renew the domain on yearly basis.

Ans. Yes. Seller will transfer the domain ownership to you with 5 years renewal. So you won’t need to renew for the first 5 years. But after that you need to renew the domain with the domain register to keep the ownership as per international domain policy.